Shipping policy

Dr. Breuer

Last updated: [08.08.2025]

General

This Shipping Policy explains how we handle the delivery of products purchased from Dr. Breuer. We aim to process and deliver all orders as quickly and efficiently as possible while ensuring that goods arrive safely.

Processing time

2.1. Orders are processed on business days, Monday to Friday, excluding public holidays in Poland.
2.2. Processing times begin once payment is successfully received and confirmed.

Shipping regions and timelines

a. Cosmetics

Ship only to addresses within the United States.
Orders typically ship within 3 to 5 business days from the date of purchase.
Delivery times may vary based on the destination and shipping carrier.

b. Skincare devices

Ship worldwide to countries listed at checkout.
Orders typically ship within 7 to 14 business days from the date of purchase.
Delivery times may vary depending on customs clearance procedures, international transit times, and local delivery services.

Shipping costs

4.1. Shipping costs are displayed at checkout and may vary depending on the delivery location, weight, and shipping method selected.
4.2. International orders for skincare devices may be subject to additional customs duties, taxes, and import fees, which are the responsibility of the customer.

Order tracking

5.1. Once your order is shipped, you will receive an email with tracking information.
5.2. Tracking updates may take up to 48 hours to appear after dispatch.

Delivery issues

6.1. Please ensure that all delivery details provided are accurate. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
6.2. We are not liable for delays caused by events beyond our control, including customs inspections, natural disasters, or carrier disruptions.
6.3. If an order is returned to us due to failed delivery attempts, reshipping fees may apply.